Cancellation and Change Policies

Reservations can be cancelled without penalty prior to December 13, 2021. After December 13, 2021, a non-refundable deposit equal to two (2) night’s room and tax plus resort fee (where applicable), will be charged to the credit card on file.

Cancellation requests must be emailed to

The advance deposit does NOT guarantee your room if you do not check in on your confirmed arrival date. Guests that do not check in on their confirmed arrival date will be classified as a no show and their reservation will NOT be able to be reinstated. No-shows may be charged additional penalties if there is no notification of a date change. Please notify Staged Right Events 72 hours prior to arrival by email at if your plans have changed so that your reservation can be modified.

Name changes MUST BE EMAILED to at least 14 days prior to arrival, after that time has passed the hotel will be unable to complete the name change.

Changes to your arrival and departure date may be done by emailing Changes need to be sent at least 72 hours prior to arrival and are subject to availability; otherwise, additional room and tax penalties will apply and will be charged to the credit card on file.

All room requests, reservations and changes are subject to NMHC’s approval and NMHC reserves the right to cancel a hotel reservation at any time.